Privacy Policy

Introduction

At Arkclennox ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered content creation platform.

By using our service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect the following types of personal information:

• Contact information (name, email address)
• Account credentials and authentication data
• API keys and platform credentials (stored securely)
• Payment information (processed by third-party payment processors)

Usage Information

We automatically collect certain information about your use of our service:

• Articles generated and published through our platform
• Usage patterns and feature interactions
• Device information and browser type
• IP address and location data
• Log files and analytics data

How We Use Your Information

We use the collected information for the following purposes:

• Provide and maintain our AI article generation service
• Process your requests and facilitate content publishing
• Improve our platform and develop new features
• Communicate with you about service updates and support
• Ensure security and prevent fraudulent activities
• Comply with legal obligations and resolve disputes

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party services that help us operate our platform
• AI Model Providers: Anonymized content data for AI model processing
• Publishing Platforms: Content data when you choose to publish to external platforms
• Legal Requirements: When required by law or to protect our rights and safety

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

• Encryption of data in transit and at rest
• Secure API key storage and handling
• Regular security audits and updates
• Access controls and authentication mechanisms
• Monitoring for suspicious activities

Your Rights

You have the following rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Objection: Object to certain processing of your data
• Withdrawal: Withdraw consent for data processing

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Article content and associated metadata may be retained to improve our AI models and service quality.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us remember your preferences, analyze usage patterns, and improve our service. You can control cookie settings through your browser preferences.

Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to have it removed.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.